Safety of our staff
Being safe when working to fix power outages
We appreciate how frustrating it can be when the power goes off due to a storm, flood or snow.
The team at NETcon, our contracting division, always try and get the power back on as soon as possible – but only if it is safe to do so.
Sometimes the conditions the crews face when dealing with an outage event are mentally and physically challenging. There is often a huge amount of interest from the media and customers wanting to know when power will be restored.
We ask that you support us in our decision not to put people in harm’s way in order to get the lights back on as soon as possible when the conditions are unsafe.